As consumers become further involved in the digital
time and current events help to elevate online and mobile-based shopping to new
heights, there can only be one prediction: e-commerce website development is
sure to be in high demand. However, mastering the e-commerce game is not just
about good web design, stocking up, and beginning your site. It’s a highly
dynamic industry and you need to keep pace with evolving trends. These aren’t
limited to AI or augmented reality, either. We’ve looked into the emergence of
voice search elsewhere, but there’s a lot more going on.
Marketing automation is worth looking into. It’s
known that some businesses have already secured 17% higher click-through rates
(CTR) with the help of customized automation workflows. In addition to
scheduling social media entries and automating email marketing, automation can
include easy-to-access shopping carts and closely tailored landing pages. If
you get it right, it should be possible to dispatch personalized emails to
prospects and customers alike, apply users’ shopping history to announce new
promotions and goods, and re-target consumers for additional sales.
Enhanced shipping options are another powerful
feature to consider. The retail sector saw shipping and logistics struggling
slightly in recent times, with the occasional minor improvement such as free
shipping. It wasn’t until 2013 that same-day delivery became commonplace. Now
the prospect of Amazon rolling out its mooted drone delivery service appears
closer. Integration with a tool like Google Maps can enable specific drones to
calculate the quickest route to their target. Improvements in battery energy
density will be needed for longer journeys though.
Subscription-based firms have made fantastic
progress, driven by the increased disposable income but reducing the overall
wealth of the 20-something demographic – it has been observed that they are
making far fewer big one-off purchases these days. Businesses looking to pursue
a subscription-based model, particularly those that send out product boxes
every month, may struggle to maintain a sense of value and variety in the
long-term. So although it’s a promising system, the idea generation and level
of expertise on target markets must be strong for it to be sustainable.
Finally, we expect social payments to become more
obvious. First popularised by Paypal, social payment features enable users to
pay for their purchases via social media. Today, almost all major social media
platforms have extended their equivalent - ApplePay, GooglePay, WhatsApp Pay,
Facebook Payments, and Twitter Buy are just a few that spring to mind. These
methods work similarly to digital bank accounts. Users can either purchase
items on these platforms or from online retailers that have configured their
service to work with social payment methods.
Although we’re proud of our impeccable web design
credentials at Web Choice, hopefully, we’ve convinced you here that ecommerce website development is about much more than just good design. It certainly
helps, but you need to constantly innovate if you’re looking to maintain and
improve your conversion rates and keep up with rivals. Give us a call today to
learn more about how Web Choice can enhance your e-commerce business and enable
you to punch well above your weight for the long catch, without costing the
earth.
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